Future of Field Service Management. IoT: Connecting the Dots Via Integration

June 21st, 2018 at 10 AM PST

The need for digital transformation as a growth enabler is changing the way companies do business and how they service their customers.  Connected devices (IoT) and Big Data Analytics are poised to drive lower cost of service, higher efficiency, and optimized delivery.

However, realizing those benefits is challenging: what would a service organization need to do to easily Connect the Dots? What are the steps of digital transformation in field service? With numerous devices and data sources, how do you close all of the data silo gaps and utilize new technologies to enhance your field service center?

We will examine key decisions and best practices to leverage modern integration tools that will provide greater customer visibility and help deliver a more effective predictive maintenance strategy.

You’ll Learn:

  • Proactive service – how to move from break-fix to proactive and even predictive service models
  • Redefining ‘service’ – how proactive use of data is revolutionizing the service industry
  • Moving forward – how the latest technologies including mobility, cloud, integration and big data are transforming field service management
  • Intelligent end-to-end field service

Who should attend:

  • Field Service managers
  • Operation managers
  • IT Business Analysts
  • IT and Data Support
  • Integration Specialist
  • “Ad Hoc” Integrators
  • Citizen Integrators

  • Brian Pitoniak

    VP of Sales, Magic Software

  • Ted Brennan

    Senior Solutions Engineer, Magic Software

  • Anna Startseva

    Senior Product Marketing Manager, ServiceMax from GE Digital

IoT: Connecting the Dots Via Integration

What are the steps of digital transformation in field service? With numerous devices and data sources, how do you close all of the data silo gaps and utilize new technologies to enhance your field service center?

The need for digital transformation as a growth enabler is changing the way companies do business and how they service their customers.  Connected devices (IoT) and Big Data Analytics are poised to drive lower cost of service, higher efficiency, and optimized delivery.

  • No Job too Large

    If you've got just a small tower room filled with straw, or a whole gigantic hall, we can convert it all to gold.

  • Overnight Results

    Rumpelstiltskin works around the clock to get you the results you need. We make the impossible, possible.

  • Flexible Payment Terms

    Even if you don't have the money to pay, Rumpelstiltskin is always flexible with alternative forms of payment. Rings, necklaces, future children, we'll accept any form of payment.